PRIVACY POLICY
Introduction
We (“Shaped Care & Support Services Ltd"/ "our" / "us") believe that your privacy is important to you and should be protected, hence we set out how we will safeguard your information in our service delivery. This policy illuminates how we will use the information provide by you via Shaped Care & Support Services Ltd website and how you can have control over this. By using the Shaped Care & Support Services Ltd website and its essential services, you are agreeing to the policy so please read it carefully.
In most circumstances the information collected about you will be used for the following:
To improve the features on the Shaped Care & Support Services Ltd website and the services we offer, so we welcome both positive or negative feedback from you. We are always willing to learn.
To help us improve the personalised services we offer.
To enable you to benefit from relevant third-party services.
To support our marketing and engagement activities.
Who we are
'We' are SHAPED CARE & SUPPORT SERVICES LTD, Company number 12818744. Address: 11 Marquis Street, Kirkham, Preston, England, PR4 2HY.
Personal information
When you visit the Shaped Care & Support Services Ltd website and opt to utilise any of our offered services you will be asked to disclose some personal information. This could include your name, email address, telephone number and nature of your enquiry.
In addition to this we also reserve the right to record information concerning how you use this site. This may include making a note of the pages you view in relation to our services.
The information we collect will be used to enhance our services to provide you with a more personalised and effective experience. We may contact you from time to time to inform you of important developments regarding the Shaped Care & Support Services Ltd website. Additionally, we may also contact you to let you know about any services or roles we think may be of interest to you.
You have a right to access the information that we hold about you. To obtain a copy of this information, please contact Shaped Care & Support Services Ltd at the address above or via our email address.
Contacting us about our Supported Living Services or Job Opportunities.
If you wish to contact us about any of our mental health support services offered highlighted on the Shaped Care & Support Services Ltd website, you may contact us on our phone number or complete a short contact form. Your information will then be sent to the company for review and timely response.
Who can access your information?
We reserve the right to retain access to the personal information we have gathered from you. Only If you have provided the relevant consent, we may from time to time choose to pass your information on to third parties if relevant to your query.
If you subsequently change your mind about being contacted by these third parties please contact us at the address above or email us.
Cyber Security
Shaped Care & Support Services Ltd website adheres to robust security procedures to keep your people data secure. The Shaped Care & Support Services Ltd website complies with the Data Protection Act 2018 (DPA) and GDPR. We are registered with the Information Commissioner’s Office (iCO) and follows strict security procedures to ensure that your personal information is secure and not disclosed to a third party service without your permission and to prevent unauthorised access to it.
The information you provide to us is kept in a secure data warehouse with restricted access using password. We also use several measures to ensure electronic access is protected and our systems can’t be exploited.
When working with third parties, we ensure they have secure measures in place to protect your information.
Use of the personal information collected from you is restricted to our employees and appropriate third-party employees. Employees will only use this information if they need it to perform a specific and relevant task.
We retain your personal details for as long as is required by the relevant law.
The Data Protection Act 2018 in the United Kingdom serves as the country’s implementation of the General Data Protection Regulation (GDPR). This legislation governs how personal information is utilized by organizations, businesses, and government entities. Under the Data Protection Act 2018, strict data protection principles must be followed:
Fair and Transparent Use: Personal data should be used fairly, lawfully, and transparently.
Specified and Explicit Purposes: Data should be used for specified and explicit purposes.
Adequate and Relevant: Data usage should be adequate, relevant, and limited to what is necessary.
Accuracy and Timeliness: Information must be accurate and kept up to date.
Limited Retention: Data should not be retained longer than necessary.
Security Measures: Proper security measures must be in place to protect against unauthorized processing, access, loss, destruction, or damage.
Additionally, there is enhanced legal protection for sensitive information, including details related to race, ethnicity, political opinions, religious beliefs, genetics, health, and more. Individuals have rights under this act, such as the right to access their data, correct inaccuracies, request erasure, restrict processing, and more1.
Furthermore, the Data Protection (Fundamental Rights and Freedoms) (Amendment) Regulations 2023 in the UK modify references to EU rights in data protection law. These regulations came into force on December 31, 2023.
If you have any questions or comments about the way we use your personal information or our privacy policy, please contact us at Shaped Care & Support Services Ltd via email or write to us at the address above.
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Joseph Duah
(Director, Shaped Care & Support Services Ltd)
M. 07301431561
E.
W. https://shapedcareservices.co.uk/
